Effective Date: January 1, 2025

Welcome to Daycare IT Ltd. (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency in how we collect, process, and share your data. This Privacy Policy complies with Saudi Arabian data protection laws, GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), Apple App Store policies, and Google Play Store policies.

By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

Who we are

Company Name: Daycare Information Technology (Daycare IT Ltd.)

Services Provided:

✅ Providing an platform for daycare services.

✅ Offering management tools for daycare centers.

✅ Facilitating appointments and contracts between parents and daycare providers.

📩 For inquiries, contact Support@urdaycare.com.

contact information

📧 Email: Support@urdaycare.com

📞 Phone: +966 920031947

🌍 Website: https://urdaycare.com

What Information We Collect

A. Parents’ Data

To provide daycare services, we collect:

• Identification Details: Full name, national ID (Iqama).

• Contact Information: Email, phone number, address.

• Payment Data: Credit card details (processed securely via Hyperpay & MyFatoorah).

B. Children’s Data

We prioritize child privacy and only collect data with explicit parental consent:

• Identification Details: Child’s full name, date of birth.

• Health Information: Allergies, special medical conditions (if provided by parents).

• Enrollment Data: Selected daycare, schedule, activities registered.

C. Automatically Collected Data

• Device Data: IP address, device model, operating system, browser type.

• Usage Data: App interactions, visited pages, activity tracking.

• Geolocation Data: Collected if the user grants location permissions.

D. Third-Party Data Collection

• Payment Processors: Hyperpay & MyFatoorah securely handle transactions.

• Analytics & Performance Monitoring: Google Firebase & Apple App Analytics.

• Push Notifications: If enabled by the user.

4. Legal Basis for Processing Data

We process your data based on:

• User or Parental Consent: You provide consent when using our services.

• Legal Compliance: Adhering to Saudi Arabian and international data laws.

• Legitimate Interest: Improving service quality and security.

📩 You can withdraw your consent at any time by contacting Support@urdaycare.com.

How We Use Your Data

✅ To provide daycare services efficiently.

✅ To process secure payments via Hyperpay & MyFatoorah.

✅ To ensure account security and fraud prevention.

✅ To send notifications and reminders regarding child enrollment.

✅ To comply with legal and regulatory obligations.

🚫 We do not sell your personal data or your child’s data to third parties.

Who We Share Data With

We only share your data under these conditions:

• With daycare providers to facilitate service delivery.

• With payment processors (Hyperpay & MyFatoorah) for secure transactions.

• With government authorities if required by law.

User Rights & Data Management

Under Saudi Arabian, GDPR, and CCPA regulations, you have the right to:

✔ Access your and your child’s stored data.

✔ Correct inaccuracies in your personal or child’s data.

✔ Request deletion of your child’s data when no longer required.

✔ Withdraw consent for processing at any time.

📩 To request any changes, email Support@urdaycare.com. We will respond within 7 business days.

Data Storage & Security

✅ Storage Location: Secure, encrypted servers inside Saudi Arabia.

✅ Encryption: All sensitive data is encrypted in transit and at rest.

✅ Retention Period: Data is stored only for as long as necessary or legally required.

✅ Security Monitoring: Regular security audits and monitoring for potential breaches.

Cookies & Tracking Technologies

We use cookies and analytics tools to improve user experience. You can manage cookies via browser settings.

Handling of Children’s Data

• Parents or legal guardians must provide explicit consent before we process children’s data.

• If we discover unauthorized data collection from a minor, we will delete it immediately.

• You can disable location tracking in app settings.

• You can unsubscribe from marketing emails anytime.

• You can request account or child data deletion by contacting us.

This policy may be updated periodically to reflect changes in Saudi laws, GDPR, and App Store/Google Play compliance. Users will be notified of any significant updates via email or in-app notifications.

📧 Email: Support@urdaycare.com

📞 Phone: +966 920031947

🌍 Website: https://urdaycare.com